Overview

A new entrant in the edible oil category sought our expertise to setup, establish and manage staffing and payrolling for their frontline sales team.

Project Background

The client, a new player in the edible oil category, sought an established and experienced partner who could help with setting up as well as provide staffing & payroll management solutions for their field sales executives.

Challenge

Hiring posed a challenge since the company lacked an established brand and history. Processes had to be designed and implemented in a dynamic environment, since the company was still in the process of setting up its distribution channel and policies. Our reporting systems were used for field monitoring and information capture which needed continuous updates to keep pace with field operations.

Our Approach

Our Operations teams engaged closely with the client team to recruit and stabilize the field team, providing necessary support where required. Field reporting and monitoring systems were also set up to enable close supervision and prompt course correction where necessary.

Key Takeaways

The assignment has been running smoothly over the years, with process modifications made based on changing client requirements.